Standard: FREE 4-12 Business Days
Express: 2-4 Business Days
SHIPPING & HANDLING
DELIVERY TIME
Canada
Europe
Standard: FREE 4-12 Business Days
Express: 3-5 Business Days
United States
Standard: FREE 4-12 Business Days
Express: 2-3 Business Days
United Kingdom
Standard: FREE 4-12 Business Days
Express: 2-3 Business Days
Australia
Standard: FREE 2-5 Business Days
Express: 1-3 Business Days
New Zealand
Standard: FREE 4-9 Business Days
Express: 2-3 Business Days
Rest Of World
Standard: FREE 4-12 Business Days (depending on location)
Express: 4-12 Business Days (depending on location)
HANDLING
All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Vitaaly is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Vitaaly will assist as much as possible to trace a missing parcel. Vitaaly is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
TRACKING YOUR ORDER
Please click here if you would like to track your order.
SHIPPING ENQUIRIES
Please direct any shipping related inquiries to Hey@Vitaaly.com.
What should I do if 90 DAY MONEY-BACK GUARANTEE been overcharged for my order?
Vitaaly is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.
REFUNDS & RETURNS
Vitaaly will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset. If you wish to return your Handset, please email us at Hey@Vitaaly.com.