Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 day money-back guarantee!
SilkySkin 90 Days Money Back Guarantee
Fast delivery
90-days return
Online support
How to claim your money back:
Step - 1
- To be eligible to claim a refund, individuals must have purchased Vitaaly Silky Skin's Laser Hair Removal Handset from a retailer store or online store between 9.00am AEST 1 Juin 2018 and 11.59pm AEST on 31 December 2020.
Step - 2
- On the day your order is delivered, email a customer care representative at Hey@Vitaaly.com a blank email with the subject header "90 Day Money-Back Guarantee".
Step - 3
- Trial our Handset for at least 70 Days from date of purchase, but for no more than 90 days.
Step - 4
- If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.
Step - 5
- Once approved, return the our Handset (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.
Step - 6
- Incomplete, indecipherable or illegible claims will be deemed invalid.
Step - 7
- Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.
Step - 8
- Once returned, our Handset's purchase price will be refunded to you